EDAX LAUNCHES NEW GLOBAL SERVICE MAINTENANCE PROGRAM
MAHWAH, NJ, – EDAX Inc., a leader in X-ray microanalysis and electron diffraction instrumentation has launched a new global service maintenance program under the Ametek Materials Analysis Division AMECARE Performance Services™ portfolio.
AMECARE Performance Services™ offerings deliver high-value added service solutions through a network of over 100 service engineers based in 20 countries around the world. A broad range of service modules has been developed and offered on an a la carte basis, allowing customers to customize service scope to meet their specific needs. The service modules are based around three pillars:
• Proactive maintenance programs that maximize equipment reliability and availability.
• Application solutions that meet unique industrial market and research demands.
• Enhancing user skills through training and access to product and application experts
The EDAX Service Maintenance Agreement program offers several levels from basic to premium, tailored to suit a wide range of customer budgets. All agreements are designed to ensure optimal performance from year to year and to maximize operational time of EDAX systems.
“Our Service Maintenance Agreement offering enables customers to maximize their analysis productivity and ensures peak equipment performance while remaining within a known budget, both keys for success in today’s demanding marketplace,” said Dr. Bruce Scruggs, EDAX Product Manager for AMECARE Services.
EDAX is the acknowledged leader in Energy Dispersive Microanalysis, Electron Backscatter Diffraction and X-ray Fluorescence instrumentation. EDAX designs, manufactures, installs and services high-quality products and systems for leading companies in the semiconductor, metals, geological, pharmaceutical, biomaterials, and ceramics markets.
Since 1962, EDAX has used its knowledge and experience to develop ultra-sensitive silicon radiation sensors, digital electronics and specialized application software that facilitate solutions to research, development and industrial requirements.
EDAX is a unit of AMETEK Materials Analysis Division. AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of $3.0 billion.

