SAN FRANCISCO — ServiceSource® (NASDAQ: SREV), the global leader in recurring revenue management, today announced a multi-year agreement with the Life Sciences business of Beckman Coulter, Inc. ServiceSource will support Beckman Coulter Life Sciences in the U.S., working with the group to optimize the renewal of maintenance services business with existing customers.

Beckman Coulter Life Sciences specializes in instrument systems, reagents and services that enable new discoveries in biology-based research and development. Working with ServiceSource is part of Beckman Coulter’s aggressive growth plan, which will strengthen business operations and customer relations with life science researchers in academic and commercial laboratories throughout the world who help advance the study of complex biological problems, including the causes of disease and the development of potential new drugs and therapies.

ServiceSource will apply its high-performance renewals selling methodology and solutions to help existing Beckman Coulter Life Sciences customers benefit from the right service agreement offering and solution. Partnering with ServiceSource will ensure timely and efficient renewal of service contracts for the research centers, pharmaceutical companies and hospitals that rely on Beckman Coulter Life Sciences sample preparation and cellular analysis products.

Cloud-based data solutions and analytics from ServiceSource will provide Beckman Coulter Life Sciences with metrics and insights on service sales performance, business goal performance, pricing and marketing guidance and trending in customer behaviors. That intelligence will empower the group to achieve the sustainable service revenue growth it has identified as a priority.

“The global life sciences industry faces stiff competition that is slowing new product growth, as well as regulatory pressures,” said Mike Smerklo, ServiceSource chief executive officer and chairman of the board. “Companies like Beckman Coulter will thrive because of their focus on growing relationships with their existing customer base that in turn improves the bottom line.”

About ServiceSource

ServiceSource is the global leader in recurring revenue management. The world’s most successful companies rely on us to maximize subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. ServiceSource delivers results with Renew OnDemand, the world’s only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services.

With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, and has over $8 billion under management for customers in more than 150 countries and 40 languages.

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