MilliporeSigma Launches MyMilli-Q™ Digital Services for Remote Lab Water System Management

MilliporeSigma has launched a new cloud-based digital service for its Milli-Q^® water purification systems. The new MyMilli-Q™ online solution allows customers to remotely access and more easily manage their laboratory’s water system. Key features support online contract management, remote system monitoring and servicing, and easier data traceability.

MilliporeSigma recognizes that, now more than ever, laboratory personnel need the ability to remotely monitor and manage their systems in order to help ensure upkeep and workflow continuity. The ability to manage service contracts online will help facility managers, lab managers and purchasers streamline the care of their Milli-Q^® water system(s). In one centralized web-based location, customers can track service history and consumable orders, schedule maintenance visits and renew contracts — easing planning and helping to prepare for audits.

The MyMilli-Q™ online solution also features Milli-Q^® Connect remote services, which enable real-time, remote water system and quality monitoring. With Milli-Q^® Connect activated, customers can be assured of constant water flow, consistent water quality and uninterrupted lab productivity. Milli-Q^® Connect benefits include:

System and data accessibility from anywhere at any time for authorized users.
Proactive notifications by email or SMS in case of an issue, allowing customers to promptly and remotely manage their system. This can be done either independently or with the remote assistance of a Milli-Q^® service engineer.
Simplified data management and traceability to facilitate audit preparation and lab accreditation processes.

MilliporeSigma’s MyMilli-Q™ online solution is available for all systems under warranty or with a Milli-Q^® service contract. To date, nearly 400 customers have already activated their MyMilli-Q™ account. The Milli-Q^® Connect remote service feature is available on all high-flow Milli-Q^® pure water systems (i.e. Milli-Q^® HX 7000, Milli-Q^® HR 7000, Milli-Q^® HX 7000 SD and Milli-Q^® CLX 7000).

Learn more about MyMilli-Q™ Online Services for MilliporeSigma’s water purification systems.

MilliporeSigma Launches MyMilli-Q™ Digital Services for Remote Lab Water System Management

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