XOS opens new applications laboratory to deliver high-quality user experiences through live demonstrations and training
ALBANY, N.Y. — XOS, a leading manufacturer of application-specific X-ray analyzers, has announced the opening of a new applications laboratory to better support its customers. With the new applications lab, XOS is now offering live sample analysis demonstrations, instrument training, and technical support through onsite or virtual sessions.
“Our decision to create a new applications laboratory will greatly enhance our ability to respond to our customers’ needs,†stated Michael Palmer, Vice President of Sales for XOS. “This investment complements our state-of-the-art capabilities, enabling our team to closely support customers in optimizing their use of XOS instruments.â€
XOS receives many demonstration requests from organizations around the world. With the new applications lab, we can now deliver virtual demonstrations in a dedicated space designed to perform live sample analysis with our various analyzers. Although we provide samples in-house, customers can send in their own to truly experienc